We’re excited to introduce a new feature in Signature Manager designed to make your day-to-day work even easier: Meet Our New Chatbot, which is built-in and ready to assist.
Whether you’re setting up signatures for the first time, managing updates across your organization, or just looking for a quick answer, the Signature Manager chatbot is now available directly on our site ready to help, right when you need it. And now you can meet our new chatbot to streamline your tasks.
Why We Built a Chatbot
Signature Manager is powerful, but we know questions can come up at any stage:
- How do I apply a new signature to everyone in my domain?
- Can I add a banner or disclaimer conditionally?
- Why isn’t a signature showing up for a specific user?
Instead of searching through documentation or waiting on support, meet our new chatbot for instant, in-context help. The chatbot brings answers directly into your workflow, so you can keep moving without interruption.
What the Chatbot Can Help With
The Signature Manager chatbot is designed to support both admins and end users. Here are a few ways it can help:
Product How‑Tos
Get step-by-step guidance on common tasks like:
- Creating and editing signatures
- Managing templates and variables
- Applying rules, disclaimers, or banners
- Previewing and testing signatures
Troubleshooting & FAQs
Running into an issue? Meet our new chatbot and it can quickly help you understand:
- Why a signature may not be applying
- How syncing works with Google Workspace
- Common setup or permission issues
Feature Discovery
Not sure what’s possible? Ask the chatbot questions like:
- “Can I personalize signatures by department?”
- “How do I manage signatures at scale?”
It’s a great way to discover features you might not be using yet.
Available Where You Need It
The chatbot lives inside Signature Manager’s website, so help is always close at hand with no extra tabs, no context switching.
That means:
- Faster answers
- Less time searching documentation
- A smoother experience for admins and IT teams
Built to Support, Not Replace
Our chatbot is designed to complement, not replace, our support team. It handles quick questions and common guidance, while more complex or account-specific issues can still be escalated to our experts when needed. Explore IBM’s insights on the benefits of using chatbots.
Think of it as your first stop for answers, available 24/7. So, meet our new chatbot for smarter support.
Try It Today
Next time you’re in Signature Manager, look for the chatbot and give it a try. Ask a question, explore a feature, or get unstuck in seconds.
We’ll continue improving the chatbot based on real feedback, so if there’s something you’d like it to do better, let us know we’re listening.
Log in to Signature Manager and meet your new assistant.
Smarter support, right inside Signature Manager.
Anna Gutierrez